Cancellation & Refund Policy

At Vivah Sampanaa Matrimony, we strive to provide the best matchmaking services to our users. However, if you need to cancel your subscription or request a refund, please review our cancellation and refund policy below.

 

Cancellation: Users can cancel their subscription at any time through their account settings. Upon cancellation, your profile will be deactivated, and you will no longer have access to our premium services.

 

Refunds: Refund requests must be submitted within 14 days of the subscription purchase. Refunds will be processed only for unused services. If you have already utilized our premium features, no refund will be issued.

 

Non-Refundable Services: Certain services, such as personalized matchmaking consultations and other one-time services, are non-refundable.

 

Processing Time: Refunds will be processed within 7-10 business days from the date of approval. The refund amount will be credited to the original payment method used during the purchase.

 

Contact Us: For any cancellation or refund requests, please contact our customer support team with your subscription details and reason for the request.

 

By using our services, you agree to this cancellation and refund policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on our website.